FAQ
What is Artica Prints?
Artica Prints is an online store that offers high-quality, custom computer-generated artwork and prints. We create exclusive, one-of-a-kind designs that are printed on premium materials and shipped globally.
How do I place an order?
To place an order, simply browse our collection of artworks, select the design you want, and follow the checkout process. You will be prompted to enter your shipping details and payment information before finalizing your order.
How are your prints produced?
Our prints are produced using the latest printing technology on high-quality materials. Each piece is made to order, ensuring that you receive a fresh, custom product.
What sizes do the prints come in?
We offer a variety of sizes for our prints. The specific sizes available for each artwork will be listed on the product page.
Can I request a custom design?
Yes! We offer custom design services. If you have a specific vision in mind, please contact us with your ideas, and we will work with you to create a unique piece.
Do you offer framed prints?
Yes, we only offer framed prints in various finishes. You can select the frame option when purchasing your artwork.
How long will it take to receive my order?
Orders are typically processed within 1-3 business days. Shipping times vary depending on your location. You can check our estimated delivery time for your country here.
Do you charge for shipping?
Shipping costs are calculated at checkout based on your location and the size of your order. We offer free shipping on select orders or promotions, which will be clearly indicated on the website.
Do you ship internationally?
Yes, we ship worldwide. Shipping times and fees vary based on your location. Learn more about shipping and check the estimated delivery times for your country here.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email to monitor your package’s progress.
What should I do if my order is damaged or incorrect?
If you receive a damaged or incorrect order, please contact us immediately with photos of the issue. We will work to resolve the problem by offering a replacement or a refund.
Do you accept returns or exchanges?
Due to the custom nature of our products, we do not accept returns or exchanges unless the item is damaged or incorrect. Please review your order carefully before finalizing your purchase. Read more about our refund policy here.
How can I change or cancel my order?
Once an order is placed, it is processed quickly. If you need to make a change or cancel your order, please contact us as soon as possible at. We will do our best to accommodate your request, but once the order is shipped, it cannot be altered.
How do I care for my print?
To keep your print looking fresh, avoid exposure to direct sunlight and humidity. Make sure it’s hung in a dry, cool area to prevent fading or warping over time.
Is my payment information secure?
Yes, we use secure payment gateways to process all transactions. Your payment information is encrypted and never stored on our servers.
If you have any questions or need assistance, feel free to reach out to us here.